Centering Care around “What Matters” to Patients

Marie Cleary-Fishman, AHA's Vice President of Clinical Quality, speaks with Amy Berman, Senior Program Officer at The John A. Hartford Foundation, and Erin Emery-Tiburcio, Associate Professor of Geriatric and Rehabilitation Psychology at Rush University Medical Center. Berman and Emery-Tiburcio share how they used the 4Ms Framework to build a culture that prioritizes the needs of older adults and how these efforts have improved value. This conversation was held at the AHA’s The Value Initiative Executive Forum, Addressing Disruption Through Innovation and Value.


 

Related Resources

Advisory
The Centers for Medicare…
AHA Center for Health Innovation Market Scan
In a recent Q1 earnings call, Karen Lynch, CVS Health president and CEO, laid out the retail giant’s plans for care delivery. “Our strategy is to deliver a…
Advancing Health Podcast
Priya Bathija, vice president of AHA’s Strategic Initiatives, and Robyn Begley, CEO of American Organization for Nursing Leadership and chief nursing officer…
Special Bulletin
The Centers for Medicare…
Advisory
On April 7, the Centers for Medicare…
Case Studies
Public
Norton Healthcare serves the Louisville and Southern Indiana market. Its 373-bed Norton Women’s…