AHA Team Training regularly hosts no-cost webinars, featuring TeamSTEPPS and other team training, leadership and communication related topics. Our webinars are generally held every second Wednesday of the month. Register for our upcoming webinars below or visit our Webinar Library to view recordings and download slides from previous webinars.
BONUS SPONSORED WEBINAR!
IMPROVING THE PATIENT BELONGINGS TRACKING WORKFLOW TO INCREASE PATIENT SATISFACTION
Wednesday, November 18 at 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
Tracking patient belongings is often a tedious and manual process for health care facilities. Most, especially in today’s COVID-19 world, recommend patients leave all belongings at home in order to get around the issue. But that isn’t always possible, and precious belongings and valuables are lost in the shuffle every day affecting both hospital revenue and patient satisfaction scores. This webinar presented by Shane Snyder, MS, President of Barcoding, Inc. and Phoebe Cresswell, Healthcare Marketing Manager of Honeywell will share why it’s important to focus on the patient belongings tracking process now in order to handle increased patient flow due to COVID-19 and other seasonal peaks. What is needed to automate this workflow will be discussed in addition to how automation can help provide better chain of custody for the hospital, simplify data entry, and improve patient experience. Don’t let this simple process create undue headaches for your patients and staff.
- Learn about research on current patient belongings tracking workflow challenges
- Identify how automation can improve the chain of custody for patient belongings
- Discuss how the focus on patient belongings can improve overall patient satisfaction
ENGAGING PATIENTS AND FAMILIES AS SAFETY CHAMPIONS AND CHANGE LEADERS
Wednesday, December 9 at 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
Improving safety culture in any health care setting involves engaging all team members, including patients and family members. Health care team leaders, from the bedside to the c-suite, must manage every human resource in order to maximize team performance, especially during the challenge of a pandemic or other crises. Effective team leaders are also responsible for modeling effective communication and mutual support among all team members. This session is designed to help established team leaders from the bedside to the board room and across the care continuum discover how to use evidence-based teamwork tools to engage patients and family member as safety champions. Sue Collier, MSN, RN, FABC, Chief Engagement Officer of Patient Centered Innovation, Inc. is a patient engagement leader who will provide practical examples of how you and your organization can elevate patient and family engagement practices in daily operations. Interested participants will have the opportunity to complete a brief self-assessment to provide insights into current practices and opportunities for improvement.
- Explore the role of patients and families as safety champions and change leaders across the care continuum
- Describe at least one strategy to engage patients and families in effective team communication and mutual support
- Identify opportunities to engage patients and families as change leaders to improve safety culture, human resource management and communication across the care continuum
webinar presenter proposals
Partner today with AHA Team Training to deliver high quality education and training. We hope you will consider submitting one or more webinar proposals to raise your visibility in the community and position you and your organization as subject matter experts. AHA Team Training is seeking webinar presenters on topics related to TeamSTEPPS and other team-based methodologies, as well as patient safety, quality improvement, multidisciplinary team performance, and other team training subject areas.
If you’re interested in serving as a webinar presenter, please complete a webinar proposal.