Event Format



Wed, Dec 02, 2020, 12:00 PM – Wed, Dec 02, 2020, 01:00 PM




Sponsored Webinars

Event Host

Contact Information

Kristin Oliver


On-demand Webinar


Navicent Health’s Journey from Document Control To a Knowledge Ecosystem
A Data-Informed Approach to Leveraging Process Design

Wednesday, December 2, 2020
1 - 2 p.m. Eastern; noon - 1 p.m. Central; 10 - 11 a.m. Pacific

Learn how Navicent Health leveraged ISO 9001:2015 and the PolicyTech knowledge management system to create standard work, a zero-waste culture and high performance. Navicent will share how the organization leveraged PolicyTech as a foundation to create a knowledge ecosystem consisting of a system, process, culture shift and measurable outcomes.

Join us to learn how Navicent Health statistically proved that knowledge management and standard work improve the safety and effectiveness of care/services. 

Attendees Will Learn How To:

  • Create standard work.
  • Leverage standard work to drive high performance. 
  • Improve the safety and effectiveness of services through knowledge management. 
  • Construct a knowledge management ecosystem. 

Casey Bedgood, MPA, CSSBB 
System Accreditation Optimization Officer  
Atrium Health Navicent 
Macon, Ga.    

Melissa Hamlett 
Product Specialist 
NAVEX Global 


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