Event Format

Webinar

Date

Wed, Oct 20, 2021, 12:00 PM – Wed, Oct 20, 2021, 01:00 PM

Cost

Free

Type

Webinar Recordings

Event Host

Contact Information

AHA Team Training
312-422-2609

Open To

Members and Non-members

Description

BONUS SPONSORED WEBINAR!

October 20, 2021

Now, more than ever, meaningful human connections are needed in healthcare. For families and friends at home or in a waiting room, receiving status updates about their loved ones in a hospital reduces the levels of worry and stress. Learn how Lehigh Valley Health Network uses a mobile app to send secure texts, photos, and video updates to patients’ loved ones. These meaningful images and words provide needed connectivity and transparency.

Learning Objectives:

  • Discuss the potential feelings of worry, anxiety, isolation, and stress that patients and their love ones may feel before, during and after a surgery or a hospital stay
  • Explore solutions that can help reduce anxiety and improve the healthcare experience for patients and families during and after COVID-19
  • Discover how the perioperative team at Lehigh Valley Health Network uses a mobile app to send secure texts, photos, and video updates to patients’ loved ones
  • Measure the potential impact that human-centered technology has on HCAHPS scores

Speaker:

  • Hope Johnson, DNP, MSN, MBA, RN, CNOR, NEA-BC
    Administrator of Perioperative Services, Lehigh Valley Health Network

Download the slides

SPONSORED BY:

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