Volunteers

Oct 8, 2018
The AHA recently presented 2018 Hospital Awards for Volunteer Excellence to four extraordinary hospital volunteer programs for their positive impact on patients, hospitals, health systems and communities.
Feb 13, 2019
You’ll have fun while you learn! These two speakers challenge each other and may even disagree at times, but they have learned from one another and will share the best successes and most valuable failures. From fiscal management to gift shop staffing, to marketing tactics and sales promotions,…
Feb 12, 2019
This session will outline the keys for building the mentoring and coaching skills for the DVS, how to integrate coaching and mentoring into volunteer departments with intention, and most importantly, WHY these skills are critical to program growth, sustainment, and leadership credibility.
Feb 12, 2019
Patients enter the healthcare system with many fears and anxieties about things like costs and courtesy. A volunteer program can be successful at meeting the deeper needs of a patient by understanding the concepts of empathy and human connection. Through interactive exercises and study review, this…
Dec 6, 2018
Hospital volunteers can work collaboratively with Patient Experience teammates to improve value for patients. Understanding how to integrate empathy into the patient experience can develop a culture for empathy and patient-centered care in your hospital. In this virtual workshop, learn how…
Dec 6, 2018
Hospital volunteers can work collaboratively with Patient Experience teammates to improve value for patients. Understanding how to integrate empathy into the patient experience can develop a culture for empathy and patient-centered care in your hospital. In this virtual workshop, learn how…
Dec 4, 2018
The 2019 HAVE Awards nomination process is open. The Hospital Awards for Volunteer Excellence (HAVE) program was established by the American Hospital Association (AHA) Board of Trustees to showcase outstanding volunteer programs.
Oct 8, 2018
WASHINGTON (October 8, 2018) – The American Hospital Association (AHA) honored 19 hospital volunteer programs with its Hospital Awards for Volunteer Excellence (HAVE).
Sep 5, 2018
AHA Chair Nancy Howell Agee, former NFL star Charles “Peanut” Tillman and others to headline Sept. 28 - Oct. 2 conference.